Privacy Policy

When you request a quote, make a booking, or contact us through our website, we collect your name, email address, phone number, service address, and the payment details needed to process your booking.

We use your information to confirm bookings, send service reminders and receipts, respond to enquiries, and improve the services we offer. We never sell your personal information to third parties.

Our website uses cookies to remember your quote details, understand how visitors use the site, and measure the performance of our marketing. You can disable cookies in your browser at any time, though some features may not work as expected.

We share only what's necessary with the cleaner assigned to your booking, our payment processor to complete transactions, and the service providers who help us run bookings, invoicing, and customer support — never for their own marketing purposes.

Payment details are processed through a PCI-compliant payment gateway and are never stored on our servers. Access to customer data is limited to staff who need it to deliver your booking.

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete your account and booking history at any time by contacting us.

Questions about this policy or how your data is handled? Email us at privacy@calebcleaning.com.au and we'll get back to you within 5 business days.